ADA
Paratransit Services
Americans with Disabilities Act
Transportation
Americans with Disabilities Act (ADA) transportation is for people whose disabilities prevent them from using the regular accessible fixed route bus for some or all of their trips.
All persons who wish to become WRTA ADA eligible can contact PTM Brokerage Services, Inc. (PBSI) at 508-791-9782 option 3 to set up an appointment for the in-house application process. PBSI is located at 60 Foster Street, Worcester, MA, and free round-trip transportation is provided for all individuals within the WRTA ADA Paratransit service area when traveling to the PBSI office to start the in-house application process.
Once approved, you must call SCM Elderbus, Inc. to reserve your ride. You have until 4:00 pm the day before your trip to schedule your ride.
For more information please visit the WRTA website.
https://wrtamain.wpengine.com/paratransit/ada-paratransit-eligibility/